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FAQ

Frequently Asked Questions

Essential Information

What do we offer?

Here at BEC, we offer online educational courses from our BEC Leaders, Mentorship Programs, Online Workshops, Presets, and our BEC Magazine. 

What is BEC?

BEC is an online educational platform + community for lifestyle photographers. We launched BEC in July 2021. 

Do you offer presets?

Yes, we currently offer BEC Preset Collections on our website.

How can I submit to the BEC magazine?

You can submit to the BEC magazine by visit: https://www.boldemotionalcolorful.com/becmagazine

How do Courses Work?

Our courses are self-paced and available online in your BEC account under LEARNING MATERIALS to access anytime, anywhere. Our new system allows students to access courses from their desktop or mobile without taking up storage space!

 

If a link expires for an older course, please contact support for assistance at support@boldemotionalcolorful.com

What is a Mentorship

Our mentorships are one-on-one sessions with our BEC Leaders. These are specific to your needs as a photographer whether it's business, editing, or gaining clients. These are not downloadable.

Mentorships can be purchased through BEC and you will receive a PDF with the purchase with contact info for your mentor. Contact your mentor and schedule your mentorship right away.

I purchase a class and can't find it

The download link to your course will be located on the confirmation page after purchase with bonus items and how to access your course materials.

You can also log into your account on our website and under > my account > learning materials but ONLY works if you log in with same email you purchased the course with. 

How long is a link valid?

Your course download links are valid for 30 days. If your link should expire, simply email us at support@boldemotionalcolorful.com to resend a new link.

I don't live in the US can I still purchase a course?

Yes!! We are based out of the US but we welcome customers from all over the world. You can only purchase with a valid credit or debit card (no Paypal). 

Do you need to be a BEC Leader to release a course?

Yes! You do need to apply for leadership in order to create a course with us here at BEC. Our leaders are graded on their work upon submission and are deemed qualified to teach our community. 

What is  refundable?

No refunds. Courses, presets, workshops or other items sold by BEC are NOT refundable. All sales are FINAL unless noted otherwise. Mentorships are refundable ONLY if mentor agrees to refund due to scheduling conflicts.

What is a Pre-Order

We offer pre-orders for our print copy of the BEC magazine. Pre-orders are for US residents only. International sales & digital copies will be available after the publish date. Pre-Orders offer special discounts that is not available after the publish date. 

Can't find the answer? Click the button below to email us.
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